Privacy, Delivery and Refund Policy
What information do we collect?
We collect information from you when you place an order or sign up for our newsletter.
When entering your information, you are giving consent to use this information to send additional emails and communication as described below.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. If you have provided us with your email address, we may send you emails in order to inform you of courses, events or activities at or related to ultimatewellness.life that we believe may be of interest to you, or to alert you about promotional events on the site. You may opt out at any time by following the Unsubscribe link within the email. Upon request, we provide Users with access to all information that we maintain about them.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions, provide product and course details, and updates via newsletter.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server with payment via WordPress. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Product is delivered once payment is successfully processed. You will receive an email confirmation with product specifics and access information to all products, classes and forums associated with purchase.
The standard refund policy is 30 days from start of program unless otherwise specified.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Modified date: 7/01/2019